Your privacy on Cohort

What we keep

• Your details: name, email, index number, reference number, gender, program, year and class.
• Your class activity: your groups, join requests, help messages, quiz results, which notifications you opened, and the last day you used the app.
• Your study profile, if you take How You Study: your answers, scores, memory-check results and rating. Only you see it; the owner looks only at totals.
• Your phone's notification address, if you turn notifications on.
• Your tasks and checklist stay on your phone. If you set a reminder, its text is kept until it has been sent.

We also keep technical error reports, which can include the page you were on and your browser type.

Why we keep it

To put you in the right class and groups, show your timetable and materials, send you your class's updates, and answer your help messages. Your reference and index numbers confirm it's really you and stop duplicate accounts. Your rep uses gender when making groups.

We don't sell your data or use it for advertising.

Who can see it

• Your class reps see your details and activity for your class.
• Your classmates see your name and index number on group lists, not your email or reference number.
• The Cohort owner can see all classes, to run the service.

Services we use

These companies store or carry data for us, and some of them are outside Ghana:

• Oracle Cloud: our database and uploaded files.
• Backblaze: backups of the database and files.
• Netlify: the website and its server functions.
• Resend: sending email.
• Your phone's push service (such as Google or Apple): delivering notifications.
• Anthropic: reading timetables and course material your rep uploads, and making quizzes from them.

How long we keep it

Until you ask us to delete it. If you deactivate your account, your details are kept so you can come back. After we delete your details, copies in backups can take time to clear. Class materials stay with the class for later students.

Your choices

• See or correct your details: your profile shows them, and your rep can fix mistakes.
• Take a break: Deactivate on your profile takes you off your class list. Signing back in restores you.
• Delete your details: ask through Get help and we'll delete them.
• Stop notifications: turn them off on your profile at any time.
• Ask a question or make a complaint: use Get help in the app. You can also contact Ghana's Data Protection Commission.

If something goes wrong

If your data is exposed, we'll tell you what happened, what it covered and what we've done about it. In November 2026 we told the students affected by a spreadsheet that had been left publicly downloadable.